Terms & Conditions
ATHLETES UNLIMITED AND ITS CLIENTS
Athletes Unlimited Limited is registered in England under company number: 07723337 with offices at,
McCarthy’s Business Centre,
The company provides coaching and mentoring services and training, and support to Customers (‘the customer/’you’/’your’).
References to “events” or “programmes or ‘courses’ in this Terms and Conditions are references to online and live training, one to one and group Mentor sessions.
You hereby acknowledge and agree that you have read all the terms and conditions and you agree that the Order Form together with these Terms and Conditions form a contract between you and Athletes Unlimited Limited.
The customers of the programme are those persons who obtain access to the Services of the Athletes Unlimited by:
Making full payment of the fees in accordance with this Agreement
Only persons aged 18 year of age or over and who are able to enter into a binding agreement are eligible to become Customers of the Company.
By joining as a Customer of the Company you agree to be bound by this Agreement and that the contents here of will govern your relationship with the Company. This agreement informs you of the terms and conditions applicable to your customer-ship of the Company. Before you decide to join the Company as customer it is important that you:
Read these terms and conditions carefully and make sure that you take special note of the cancellation and refund policy, the limitation of liability and your release contained in the Agreement
Retain a copy of the Agreement for your future reference
“Athletes Unlimited”, Strength and Conditioning Education, the “company” or “us” means Athletes Unlimited Limited
Please carefully read the following terms and conditions relating to your participation in the Company’s products/events/seminars/mentorships and Level 4 programmes. For the sake of these terms and conditions products/events/seminars/mentorships and Level 4 programmes will be collectively referred to as ‘programmes’.
By registering for or purchasing the programme you (the ‘Buyer”) signify your acceptance of and obligation to these terms and conditions. If you have objections to the following Terms and Conditions, you should not register for, or purchase our products, programmes or events.
The company requires all buyers to be respectful and professional to our staff, location hosts, coaches, and other customers and their guests or families throughout the course of any programme.
The company reserves the right to ask the buyer and /or their guests to leave the venue immediately should they be deemed rude, uncooperative, unprofessional, intoxicated or in possession of alcohol or any illegal substance. In such case, the Buyer’s tuition/fees for the Level 4 will not be reimbursed under any circumstances and they will not receive any of our advertised bonuses or qualify for our satisfaction guarantee or any other written or implied guarantee.
By law we can only guarantee your satisfaction with our training, not your results. Our courses and programmes are for your educational and informational purposes only. As stipulated by law, we make no guarantees that you will do well, achieve any results or make any money from our information, and we offer no professional, legal, therapeutic, or financial advice. Our training cannot replace or substitute for the services of certified professionals in any field, including, but not limited to, financial, health, or legal matters. We do not purport anything we do or teach as a “get rich scheme,” and any financial numbers outlined in our training are examples, opinions and illustrations, and thus should not be considered average earnings, exact earnings, or promises for your actual or future performance. There can be no assurance that any prior successes, or past results, as to income earnings, can be used as an indication of your or anyone’s future success or results. Check with your accountant, lawyer or professional advisor, before acting on this or any information.
You alone are responsible and accountable for your decisions, actions and results in life, and by registering for our courses or Programmes, you agree not to attempt to hold us liable for any such decisions, actions or results, at any time, under any circumstance. You agree that our Athletes Unlimited is not responsible for the success or failure of your business decisions relating to any information presented by our Athletes Unlimited, or our Athletes Unlimited products or services, and you specifically release our founder, Brendan Chaplin, or our representatives or contractors from liability for any special or consequential damages that result from the use of, or the inability to use, the information or strategies communicated through our Seminars, Programmes, product materials, websites, or any services provided prior to or following this program, even if advised of the possibility of such damages or caused by negligence of the company or its representatives. You, the buyer hereby accept all risk to his or her business and health excluding personal injury or death that may result from the companies’ negligence whilst the buyer has been participating in the programme.
Where stated prices quoted are exclusive of VAT.
Note that events are not residential and do not include for accommodation or food and beverages unless stated.
These are generally “pay in full” prior to the event or payment over an agreed instalment plan.
Consumer credit service is provided by Pay4Later Ltd. Pay4Later authorised and regulated by the Financial Conduct Authority (Interim Permission Number: 0616240). Registered offices are at 33 St Mary Axe, London EC3A 8AG. For more information please refer to www.pay4later.com/consumerfaq or visit www.pay4later.com
Finance is provided through the Pay4Later platform by a number of lenders. You will be offered the best rate available based on your credit history and our lenders’ credit decision policies. You will be informed who the lender is at the point the loan is offered, and provided with their full contact details.
Consequences of Failure to Pay
If payment is not made within the time limits set out above, this will be a breach of contract by the client entitling Athletes Unlimited to treat the contract as at an end, and reallocate the bookings and/or tickets without notice to the client.
In the event of Athletes Unlimited treating the contracts as at an end Athletes Unlimitedshall be entitled to retain all sums already paid by the client, and the full balance, if any, of the price of the booking shall become immediately payable by the client to Athletes Unlimited. This is without prejudice to Athletes Unlimited rights to claim damages from the client in respect of any loss suffered by Athletes Unlimited.
Cancellation or Variations by the Client
Cancellation: Any notice of cancellation by the client of a booking or part of a booking must be made in writing by letter or email sent to Athletes Unlimited. All bookings are subject to a 14 day cancellation period from the date of booking. Refunds will be made within 30 days of receipt of a correct cancellation notice. The exception to this is if you have begun the Level 4 course or any other course/product in which case you will not be entitled to a refund or cooling off period of any kind.
Once the Buyer registers for the event or purchases the product or programme, Athletes Unlimited makes extensive arrangements and investments while anticipating their tuition and attendance, and, in the case of their cancellation, incurs significant administration hassles, expenses, and loss of business. Given this fact we do not accept cancellations or issue refunds beginning 14 days after Buyer has registered for the event or purchased the Programme whatsoever.
Level 4 Certificate Assessment deferrals
Customers are recommended to stick to their course learning timetables and dates and complete the course within the timeframe outlines upon sale. Customers who wish to defer their assessment date or can’t make it due to other commitments will incur an admin fee of £100 to change assessment dates. If a student fails there assessment there will be an admin fee of £100 to re take their assessment at a later date.
If this is the case Students may contact firstname.lastname@example.org with any changes to assessment dates so that operations can change registers, inform tutors and also inform finance of fee to be charged. The change will be registered on receipt of payment for said change.
Attendance at practical weekends:
Your chosen date must be confirmed at the time of registration.
Once your date is registered your course or programme is non- transferable and non- refundable. Under certain reasonable circumstances, a request to change the date once will be considered by Athletes Unlimited and at its sole discretion and if agreed will be subject to a £500 administration fee (plus VAT) payable immediately.
All variations are subject to availability and at the discretion of Athletes Unlimited.
Alterations to advertised packages
All advertised packages are subject to availability.
Every reasonable effort will be made to adhere to the advertised packages but any packages may be altered or dates changed either before or after confirmation of the booking. Where such alterations, omissions or changes of date occur prior to the confirmation of the booking, Athletes Unlimited Ltd accepts no contractual liability. Where such alterations, or changes of dates occur after confirmation of the booking, Athletes Unlimited agrees to use endeavours as it considers to be reasonable to make alternative packages available.
Note that Brendan Chaplin is not present at every event, however we will always provide fully trained coaches as his replacement.
Lunch is occasionally provided at these events and Athletes Unlimited take no responsibility for special dietary or allergic requirements if we have not been notified in advance in writing of these.
For correspondence, Contact:
McCarthy’s Business Centre,
Investment and Payment
You must pay to Athletes Unlimited Limited in consideration of the products and/or services offered by the Provider:
(a) The fee specified at time of purchase and registration in one lump sum without set off, deduction or counterclaim; or
(b) If we have agreed that you may pay by Instalment, you must pay each Instalment without deduction on the Instalment Payment Date required by us and as communicated.
Payments made under this agreement must be made by the means specified.
If you fail to pay an Instalment sum by the Instalment Payment Date for that sum then ALL monies owing by you (which includes the full customer-ship and additional company fee) shall become due and owing and must be immediately paid to us without set off or deduction or counterclaim and without need for any further demand.
If Payments are not made by the due dates, your course/programme/event may be cancelled and no refund or credit will be given.
Cooling Off Period
This agreement shall be voided if you advise us in writing, within fourteen (14) working days of signing the Order Form, that you no longer wish to receive Athletes Unlimited Services and/or products by delivering or sending (including by electronic mail) a cancellation notice to Athletes Unlimited Limited. In those circumstances only Athletes Unlimited will refund to you all monies or part thereof, which you have paid to us under this agreement within thirty (30) business days of receipt of such cancellation notice. The exception to this is if you have begun the level 4 programme or any other programme/product in which case you will not be entitled to a refund or cooling off period of any kind.
You further acknowledge and agree that outside of the fourteen (14) working days cooling off period; if, at any time or for whatever reason, you decide you do not wish to receive the products and/or services from Athletes Unlimited, you will not be eligible for a refund of any monies you have paid to us under this agreement and the balance of the fees set out in the Order Form will become due immediately and payable by you.
Terms of the Level 4
The Level 4 gives the customer access to the Services of the Level 4 programme for the period specified on your Order Form.
The customer-ship of any category cannot be suspended or delayed Any exceptional circumstances should be submitted in writing to the address below for consideration, and any decision of those exceptional circumstances will be made by the Athletes Unlimited at its sole discretion.
Any delays or suspensions do not mean that payments are suspended or delayed. Payments will continue irrespective.
Programme and Course fees
The fee payable is set out for you at time of purchase either on an online order form, credit agreement, or through our telephone sales process.
All Customers are deemed to have agreed to our terms on registration unless otherwise advised within the 14 day cool off period.
This is not a credit agreement and as such is not covered by the Consumer Credit Act 1974. The ‘Fee’ is the total amount payable by the Customer over the selected period for the selected service.
Should you choose to pay your customer-ship in 1 annual payment on the date of joining, a discount may be applied.
Location of events
(UK ONLY) Athletes Unlimited reserves the right to move any meeting to another venue within a 50 mile radius of the originally named venue on giving not less than 48 hours’ notice to the Customer.
Travel costs, accommodation, meals and refreshments
(UK ONLY) All costs of travel to and from meetings and the costs of refreshments, meals and accommodation are excluded from the fees and are payable in full by the Customer.
Cancellation by Customers & refunds
Your cancellation notice must contain your full name, address and contact numbers. See section on cancellations for further information on the 14 day cool off period.
You should send your cancellation notices, as well as any other notices you wish to send for purposes of any term of this Agreement, to:
Athletes Unlimited Limited,
McCarthy’s Business Centre
Cancellation of events by the Athletes Unlimited
(UK ONLY) Should an event be cancelled or withdrawn due to circumstances beyond the Company’s control, the customer will be informed thereof with 24 hours’ notice.
A cancelled meeting will be rescheduled at the earliest opportunity and the customer will be given 72 hours’ notice of the details of the new meeting event.
No refund of fees or reduction of fees will be due to the customer where a meeting had to be rescheduled.
The company shall hold your personal details on file and on computer in accordance with the Data Protection Act 1998.
You may view your individual file at the registered address of the Company, stated above, by giving not less than seven days written notice.
Limitation of liability
Notwithstanding any other provision in this Agreement, nothing will limit your statutory rights; or will exclude or limit Athletes Unlimited Limited’s liability for:
- Death or personal injury resulting from negligence
- Fraud or fraudulent misrepresentation
- Any matter for which it would be unlawful for the Company to exclude or attempt to exclude its liability
Athletes Unlimited will not be liable, in contract or tort in respect of pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise for:
- Any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings)
- Any loss of goodwill or reputation; or
- Any special or indirect losses; or
- Wasted management or office time
- Any other loss or damage of any kind suffered as a result of or incurred arising out of or in connection with the provision of the Services in terms of this Agreement even if such losses are foreseeable or result from a breach by the Athletes Unlimited or as a result of any action we have taken in response to any breach by the Customer.
The customer hereby releases and holds Athletes Unlimited, its agents, representatives and employees harmless from all liability, which they may at any time, have to the customer (except for gross negligence) resulting from:
- The training and/or any portion of the training in which the Customer voluntarily participates
- Any negligent acts or omissions
Intellectual property rights and Copyright
All material provided to you by Athletes Unlimited is owned by the Company; Athletes Unlimited and is protected by copyright.
Any intellectual property rights in the material and content supplied as part of your customer-ship of the Company shall remain the property of the Athletes Unlimited
You may not reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content provided by the Company, except with the consent in writing of Athletes Unlimited. Any other use of the material and content is strictly prohibited. The Customer agrees not to (and agrees not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works from such material and content.
The Customer agrees to use all information contained and presented in the meetings of Customers only for the purposes of self-improvement.
The Customer may not record any meeting or any part thereof
For those customers eligible for personal group or private mentoring or coaching please note that if you do not attend an agreed session with your coach “without reasonable explanation” that session will be forfeited by you and will not be replaced.
If any provision of this Agreement is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions in this Agreement and the remainder of the provision in question will not be affected and shall remain of full force and effect.
Should Athletes Unlimited at any time fail to insist upon strict performance of any of your obligations under this Agreement, or fail to exercise any of the rights or remedies to which the Athletes Unlimited is entitled under this Agreement, it shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with your obligations. No waiver by the Athletes Unlimited shall be effective unless it is expressly stated to be a waiver and is in writing.
Governing law and jurisdiction
These terms and conditions will be governed by the laws of England and Wales and you irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales.
You acknowledge that you have not relied upon or been induced to enter into this Agreement by any representation other than a representation expressly set out in this Agreement and the Athletes Unlimited shall not be liable to you in contract or tort, under the Misrepresentation Act 1967 or in any other way for any representation not expressly set out in this Agreement. Provided that nothing in this Agreement shall affect the Company, Athletes Unlimited liability in respect of any fraudulent misrepresentation.
This Agreement together with the Schedules sets out the entire understanding between you and the Company in relation to the matters concerning Customer-ship of the Company and no other agreements or understandings, not contained herein, shall be relied upon by you.
Athletes Unlimited reserves the right to make changes to these terms and conditions, which regulate the basis upon Customer-ship of the Company, as may be required. Should Athletes Unlimited make any such changes it will advise you and you will have the right to terminate your customer-ship of the Company within fourteen (14) days from date of the notice of change, should you not wish to accept the changes. In this event you will not be liable for further customer-ship fees, which fall due after the effective date of a correct notice of cancellation has been received by the Company.
Should you have a problem or complaint we want to know. Most problems can be dealt with by sending a letter or email to the address for notices given above. Athletes Unlimited will endeavour to investigate all complaints and respond as quickly as possible. Athletes Unlimited will acknowledge receipt and confirm the timescales for a full response when a complaint is received.
If any dispute arises between the Athletes Unlimited and you then we agree to attempt to settle it by mediation. We both remain entitled to seek resolution of any contractual dispute in any court or tribunal without having to undergo a mediation process.
36 If Athletes Unlimited is prevented or impeded from performing any of its obligations as a result of an event over which the Company has no control (‘Force Majeure’) it shall promptly give notice to you stating the circumstances consisting of such event of Force Majeure and the extent and likely duration whereupon such obligations shall be suspended for as long as the event of Force Majeure continues.
If the company is affected by an event of Force Majeure shall make every reasonable effort to minimise the effects thereof and shall promptly resume performance as soon as reasonably possible after removal of the event of Force Majeure.
Where the period of non-performance in relation to any event of Force Majeure exceeds 30 Days from the date of notice of such event of Force Majeure then you or Athletes Unlimited may by written notice terminate this Agreement forthwith.
For correspondence, Contact:
Athletes Unlimited Limited
McCarthy’s Business Centre